Difficult or Delicate Interviews

There can be very difficult topics to bring up - street drugs, sexual activity, abuse.

"do you ever feel threatened at home?"

communication helps make interviews more effective

enhances satisfaction

improve health outcomes

reduces lawsuits

good communication skills are more efficient;

don't interrupt for 60 seconds!

seek pata data - why are you here?

body language: sit down, raise the bed, eye contact, crossed arms, checking the watch

open-ended questions apre quicker than focused

less unnecessary tests can cut down

"I'd be really interested in hearing more about"

"We need to focus in on..."

figure out your bias, don't ignore it; don't let it get in the way

culture, race, self-inflicted damage (smoking, obesity, drugs, promiscuity)

be wary of closed or suggestive questions

random thoughts

being a doctor is like piloting the plane from the ground;